Using CmapTools Software to Assist in Performing Job Task Analysis

Dumestre, Jeanie C. (2004) Using CmapTools Software to Assist in Performing Job Task Analysis. In: Concept Maps: Theory, Methodology, Technology. Proc. of the First Int. Conference on Concept Mapping. Universidad Pública de Navarra, Pamplona, Spain, pp. 227-236. ISBN 84-9769-064-8

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This paper will describe one method used by the Navy to identify jobs, duties and tasks as part of the Job Task Analysis (JTA) process. It will also show the advantages of using knowledge acquisition and concept mapping techniques along with the elegant simplicity of CmapTools software to facilitate structured workshops. The implications of using concept mapping methodology for JTA are considered. Using anecdotal results from the Professional Mariner (PM) JTA workshop, the outcome shows that it is more efficient and more effective to achieve group consensus with the concept mapping and with CmapTools than with ordinary note taking and summarizing. Having a clear focus during the analysis optimized group performance. The concept-map oriented approach to grouping tasks in terms of major concepts (rather than linear lists of tasks) may add to current job understanding and a more meaningful approach to training. Having the projected maps to center their attention, the groups were able to get a firm grip on the task at hand. Those who participated were well informed and actively engaged in the concept mapping process. The facilitators and the mapping modelers were able to lead the groups to the desired end more quickly than with earlier JTA methods.

Item Type: Book Section
Uncontrolled Keywords: Paper, CMC2004
Subjects: L Education > L Education (General)
Q Science > QA Mathematics > QA76 Computer software
Depositing User: Mr. Ernest Prats
Date Deposited: 16 Aug 2012 21:16
Last Modified: 10 Oct 2012 18:48

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